Best practices for QA testing can be a lot to take in. There are bug reports, test cases, and many other steps involved for both manual testing and automated testing. Anyone who’s been in the QA field for awhile (or Engineering in general!) is familiar with the Agile QA process in software development.
However, it’s always a good idea to review best practices for QA Testing, whether you’re on day one or year ten of a QA career. Some of these tips may sound obvious, but others just might help you up your game.
Screenshots, video grabs, version info, and communication in general. If a picture is worth a thousand words, a screenshot is worth avoiding a thousand back-and-forth questions about a bug that a developer isn’t able to reproduce. If you can get a video showing the flow of the behavior, that’s even better.
It’s also important to proactively include info about the software version/OS/etc. For example, if you’re reporting a bug with a mobile app, instead of just saying “it’s happening on Android,” you can include the build version, Android OS version, type of Android device, and more. If you have time to go back and check the previous build, that’s helpful as well. Continue reading →