QA testers are often managed by different roles. At some companies, the Engineering Manager is in charge of QA. At very small companies, it could be a Project Manager, or even the CEO. In the ideal scenario, a company will have a dedicated QA manager. But what can you expect from a QA manager, and how can you succeed in management yourself?
How to Be a Good QA Manager
Some aspects of being a good manager are universal, whether the people reporting to you are QA testers or not. However, the field of QA has unique conditions to consider. Even without very much experience, a QA manager can excel by following the right guidelines.
As with any relationship, good communication is vital. Among other things, bad communication can result in poor process, missed bugs, and the exact type of issues that QA is supposed to prevent!
Some of the best ways to foster good communication as a QA manager: Continue reading →