All posts by Wes Silverstein

Jun 18

How to Write Test Cases Without Requirements

When you’re testing a new feature on an app or website, it’s considered a best practice to have test cases. Ideally, the tester will be given acceptance criteria for the feature being developed. When QA knows exactly what a feature should or shouldn’t do, writing test cases can be easy enough. (If you’re feeling lost, see our article explaining test cases.) But how do you write test cases without requirements?

After all, in the real world of a fast-paced Agile process, chances are you won’t always have them. It’s pretty common to encounter a Jira ticket with a simple description, and no real list of requirements. Sure, you could ask the person responsible to add them. But it’s not always clear who that should be. (The developer? Project manager? Product manager? Higher up?)

In many scenarios, the task can get passed back and forth so long, it delays the testing process by days – if you even end up getting requirements at all. Continue reading →

May 30

Wes Silverstein

Company Culture

Tips and Tools for Working Remotely

Now more than ever, tech companies are moving towards remote work. Most who make the switch find that working remotely boosts productivity, improves worker morale, and lowers costs. One of the other major benefits? Reducing the spread of illnesses. But how do you make sure that you’re set up for success when implementing a remote workforce? Read on for our tips and tools for working remotely.

Remote Communication Tips

To make remote work successful, above all you need good communication. It may sound obvious, but there are specific tips and tools you can use to make sure you’re set for success.

1. Use the right conferencing tool for your organization.

Just because a conferencing tool is trendy doesn’t mean it’s the best fit for your particular needs. These are some of the most common tools for audio and/or video meetings: Continue reading →

Apr 28

Wes Silverstein

Manual Testing / QA Process

The Different Phases of QA Testing

The Different Phases of QA Testing

QA testing can be confusing to anyone who doesn’t work in tech – and even many who do. For those who are unaware of what QA testing entails, the vague concept might be “looking for problems in a website or app.” But there are many different phases of QA testing. Some of them happen before a product is even ready to test!

Read on to find out more about the different phases of manual QA testing.

The Design Phase

One of the first steps that QA can help with is the design phase. This might seem surprising, as QA testers aren’t exactly known for being graphic designers. But testers can provide valuable insight into user experience issues with design.

If QA can anticipate design and user interface issues before development begins, the team will save money, time, and effort. Continue reading →

Mar 31

Wes Silverstein

Automated Testing

Top 5 Test Cases to Automate

Automating Registration Test Cases (three people standing next to a mobile device with registration fields open)

Top 5 Test Cases to Automate

Automated testing has a big reputation. In fact, it’s not uncommon for teams to think their entire QA process can or should be automated. But no matter whether you have an app, website, or both, it’s unlikely that this is possible — or even a good idea. So how do you decide which test cases to automate?

Different types of software have different features and flows. In some cases, the exact same feature might even have different priorities at different companies! But there are certain core features that are common across many websites and apps. Whenever possible, these are good candidates for automation.

Even if you have the budget, staff, and resources to automate as many flows as possible, the test cases below are usually the most important to start with.

1. Registration/Signup Test Cases

Most websites and apps have the ability for users to sign up. And if your users can’t create an account, it’s unlikely that they can fully use your product. Continue reading →

Feb 28

Wes Silverstein

QA Engineering

What’s the Deal with QA Certifications?

QA Certification (certificate icon with award)

What’s the Deal with QA Certifications?

There are several major QA certifications online. What are the most popular software testing certifications, how do you achieve them, how much do they cost, and how important is it to get Agile QA certifications?

Types of QA Certifications

The two biggest sources of QA certifications are the ISTQB and the QAI. Each offers multiple types of software testing certifications.

If you’re looking to specialize in a particular type of QA (such as security testing or management), it’s worth getting the certificate specific to that position.

However, any of the more general QA certifications should be suitable for most testers. Further, if you decide to focus on a different area of QA, having a certification that only applies to your old specialty may not be useful. Continue reading →

Jan 26

Wes Silverstein

Company Culture / QA Process

How to Deal With Negative Perceptions of QA

Developer Respect for QA (person sitting at desk with computer open showing bugs and errors)

How to Deal With Negative Perceptions of QA

When you work in the field of QA testing, you’re inevitably going to encounter folks with negative perceptions of QA. While this can happen frequently, there are ways to work around it. If you can determine when to persist through the noise and when to push back, you’ll be able to accommodate whatever is thrown your way.

Developers

The overall QA and developer relationship should be collaborative. Working with a developer that respects QA can be amazing! However, the most common role that has negative perceptions of QA tends to be engineers. It’s helpful to keep in mind that this isn’t always the engineer’s fault.

Some QA testers can be condescending in their manner of reporting bugs. They might treat it as if it’s a personal critique on the developer’s self-worth. Naturally, if a developer feels that they are being personally criticized, they may react defensively. (Learn more about how to collaborate with developers in our guide to the QA and developer relationship.) Continue reading →

Dec 16

Wes Silverstein

Company Culture

How to Set Boundaries at Work (And Respect Others)

Office Lunch at Desk (person sitting at a desk looking at a laptop)

How to Set Boundaries at Work (And Respect Others)

When you spend the majority of your hours working, setting boundaries at work is vital. Equally important is respecting boundaries set by others. This can cover a lot: communication, workload, availability, and countless areas in between.

It won’t always be possible to lay down the law in every scenario that you’d like. But by knowing what your ideal boundaries are, and implementing them from the beginning, you’ll have a fighting chance at reducing work stress.

Slack

In modern QA, Slack can play a big role in communication. Boundaries are even more relevant with all expectations that come with live messaging. These can include:

Keeping the Slack app off of your phone
Turning notifications off at certain hours
Not checking Slack before or after work
Keeping Slack closed when in the middle of urgent work

Timing is also important. If you don’t set Slack boundaries early on, people will think that they can reach you at any time of day – and it can be difficult to re-set expectations at that point. Continue reading →

Nov 20

Wes Silverstein

QA Engineering / QA Process

The Role of QA in the Software Development Life Cycle

QA Testing SDLC (webpage/mobile app wireframes with magnifying glass icon)

The Role of QA in the Software Development Life Cycle

The role of QA in the Software Development Life Cycle isn’t always clear. Sure, there’s a QA testing phase. But what about all of the other stages? What role do software testers play in those, if any? First let’s go over what the Software Development Life Cycle is, and then take a look at the roles and responsibilities for QA at each step.

What is the Software Development Life Cycle?

The Software Development Life Cycle (often abbreviated to “SDLC”) is a framework for, well, developing software. The SDLC methodology is a structured process that splits each aspect of software development into different phases.

In an Agile Software Development Life Cycle, the team can jump back and forth between SDLC phases. (Learn more about the Agile QA Process, which we’ll be focusing on below.) Continue reading →

Sep 28

Wes Silverstein

QA Engineering

Resume Advice for QA Testers

Resume Advice for QA Testers

So you’re ready to apply for your first QA job. Or maybe you’re already in QA, but looking to start at a new company. Where do you begin? The first step is putting together a stellar resume and LinkedIn profile. And the best part is, you don’t need years of job experience to do so. Read on for our resume advice for QA testers.

Do You Really Need a LinkedIn Profile and a QA Resume?

In a word, yes. There are some careers where a LinkedIn profile might not be necessary. But a LinkedIn profile can provide invaluable job and networking opportunities. in the world of tech,.

Which Do You Start With?

It only takes five minutes to register on LinkedIn, so it’s an easy first step. And if someone wants to add you, you’ll have a link to give them even before you add profile details. However, when it comes to completion, it’s more important to finish your resume first.

Although it’s beneficial to have one, you can still apply to many jobs without a LinkedIn profile. The same can’t be said of a resume. Continue reading →

Aug 30

Wes Silverstein

Automated Testing / Manual Testing / QA Engineering

What Are the Different Types of Software Testing?

What Are the Different Types of Software Testing?

QA testing may sound like a catch-all term — and in some ways, it is. “QA” stands for Quality Assurance, and all of the different types of software testing have this goal. But each type of testing achieves it differently. As a result, they’re best used for different purposes. Find out how what the different types of software testing are, and when to use them.

What Are the Different Types of Software Testing?

The main types of software testing are:

Manual Testing
Automated Testing
API Testing
Performance/Load Testing

These types of testing can be done on websites, mobile apps, and other software.

Manual Testing

Manual Testing is done by hand. This doesn’t mean not using technology — far from it. But it does mean manually going through different sections of a mobile app, websites, or other software, looking for any problems. Unlike automated, API, or performance testing, all you need for manual testing is access to the website or app. The other main types of software testing typically involve using other software or tools to test and/or find bugs. Continue reading →